The risk of skipping an upgrade must not be overlooked, as many businesses quickly end up on unsupported versions leading to even bigger software issues or security vulnerabilities. Additionally, remaining on an older version will likely separate your business from the community norm. This is because community collaborations for old/outdated versions end up getting little to no attention resulting in a shortage of resources your organization used to rely on.
New software means new functionality enhancements! If utilized to their full capability these enhancements will certainly become a clear competitive advantage as they'll help improve productivity. Cloud-based solutions, such as Acumatica, for example, allows authorized personnel to access any information necessary in real time.
The cost and effort associated with avoiding system upgrades is not only risky, but ultimately limits your business. That is why businesses must protect their ERP systems and plan for frequent, well executed upgrade regimens that will allow them to stay on current and supported versions.