Another month-end, another EXCITING Coffee Chat. Our Klear Systems dynamic duo, Ashley Spence, Marketing Manager, and Kayla Harter, Sales and Customer Success Manager, partnered with EBizCharge to provide an educational coffee chat for our existing Sage & Acumatica clients. Keep scrolling to see what was discussed and how EBizCharge can benefit your business!! 👀
who and what is ebizCharge?
EBizCharge is a Credit Card and ACH processing company and has been dominating the payment industry since 2004, with over 400,000 satisfied customers and 50+ awards won. Honing in on their Acumatica integration, EBiz runs transactions, sends email click-to-pay links, AND processes credit card payments right within these solutions, saving users up to EIGHT hours weekly collecting payments. Accessible as a simple plug-in, the payment processing solution can immediately start processing your payments with no developing necessary.
EBizCharge is single-handedly the most comprehensive suite of payment integrations and is one of the last privately owned companies in the industry, which allows them to keep following the simple goal of providing a superior payment system directly integrated into an equally superior ERP systems like Acumatica Cloud ERP and Sage 100. And with EBiz being privately owned, they boast faster, personalized service due to quick decision-making and flexibility in response to market changes, quickly communicating with their clients on internal releases and partnership releases to ensure a seamless, innovative experience all around.
Key Features Include:
✅ Email Payment links, Bill Pay Portal, and Auto Pay
✅ Recurring Billing
✅ Mobile Pay
✅ 3D Secure for Reduced Liability
✅ EMV & Virtual terminals
✅ Access to 24/7 in-house support from Irvine, CA
coffee chat recap ☕️
This informative session was kicked off with our classic intros prior to diving right in to the intricate, yet easy-to-maneuver, east-to-manage EBizCharge plug-in for our Acumatica and Sage clients. Viewers received an overview with Matt Rogers, Vice President of Strategic Alliances at EBizCharge. Here we learned that out of the 100,000 clients, 600 of those are specifically in the Acumatica space. EBiz is proud to showcase their 16th release with Acumatica within the eight years of partnership, thus maintaining Platinum Development Partner status. With access to Acumatica codings, EBiz is able to keep their product as up-to-date as possible while also maintaining 100% PCI compliance. Matt also gave us insight on what 3D Secure is, and as of last year this additional layer of security has been seamlessly integrated into EBiz to minimize fraudulent card-not-present (CNP) transactions, therefore shifting the liability from you as a business to the bank who issued that card - boom 💥.
Next, we dove into the demos with Justin Giltner, Senior Client Services Specialist, where he gave us a detailed look into the features Acumatica Cloud ERP offers, i.e. sales order invoice processing, bulk invoice generation, and the payment portal. Sage 100 also offers similar menu options, boasting an identical layout to EBiz for ease of use, i.e. payment tabs and payment link options. Justin closed off the demo with a rundown of what the Backend Reporting Gateway looks like and how it functions (can we give a round of applause to how truly customizable everything is with EBiz and their integrations?!)
Tap the video below to experience the full virtual coffee chat before we dive into FAQs with !
⌚️On a time crunch? Fear not!! Here's an easy-to-follow timeline of our coffee chat highlights for on-demand learning!
01:05 - EBizCharge Introduction
08:50 - EBizCharge Product Demo for Acumatica Cloud ERP
9:10 - Sales Order to Invoice Process
18:30 - Generate Invoices in Bulk
24:13 - Payment Portal
29:10 - EBizCharge Product Demo for Sage 100 ERP
32:15 - Backend Reporting Gateway
33:55 - Q&A
Q & A w/Kayla, Ashley, & the EBizCharge team
Q: What security features does EBiz provide?
A: We have a full Fraud Suite for merchant concerns over control over address validation, security code validation, restricting transactions. We offer filters like country codes to avoid foreign-type payments. 3D Secure shifts all liability from you as a business to the bank and also protects you from chargebacks.
Q: What is the implementation process like to install EBizCharge?
A: Once the presentation is through, we hand it over to the application team to get the relevant information to then submit to the underwriters. Once the approval comes back in the span of a few days, it's a sprint to implement into your Acumatica or Sage, whichever solution you're with.
Q: What is the cost of EBizCharge Integration?
A: We don't charge for integrations., but there are a couple fixed fees that every merchant will be responsible for, i.e. Monthly Support and PCI annual, but implementation is "gratis".
Q: Is the EBizCharge Cloud interface what we would use to capture a payment on the go, like making a sale at a trade show? How would that write back to Acumatica or Sage?
A: If you have a laptop with ERP access, this would be an option. The virtual cloud-based terminal is also an option as well as our mobile app. It can depend, if you're using the mobile app standalone, manual write-backs are necessary in this scenario.
With all the newest features and customer-backed advancements, our team is ready to increase your business growth exponentially by implementing EBizCharge into your Acumatica or Sage system.
Interested in learning even MORE about what we and EBiz can offer you? Wondering if you should switch to a cloud ERP system from your legacy ERP? Contact us today!
