SugarCRM empowers organizations with an open, flexible platform that easily meets the needs of real business issues. From automating sales, marketing and customer support to creating a custom CRM application, SugarCRM is everything your team has been waiting for.
Customer relationship management (CRM) solutions have historically focused on the business benefits that can be measured, such as increased revenue and more efficient call handling. Contrary to this, consumer demands are now requiring more of complex, personalized interaction that gives them the information they seek. Clients and prospects that require assistance from an organization are looking to have their unique needs addressed, rather than to be treated as just another customer.
Businesses often center most of their attention on how technology can be used to boost the bottom line and create more opportunities for revenue intake. However, CRM solutions of the past are no longer going to cut it with new demands from consumers looking to receive an engaging experience and employees who need capable tools.
SugarCRM has an array of solutions with revolutionary collaboration capabilities as well as a user-centric, intelligent design. This added functionality has redefined what CRM should offer and how staff interact with their resources. These features reinforce the efforts of oragnizations for a more efficient workforce, along with providing the opportunity to considerably improve customer communication.
More SugarCRM benefits:
- Rich functionality for establishing and sustaining customer relationships.
- Marketing and campaign management automation.
- No license fee.
- Open source allows for unlimited software modification.
- Integration with Microsoft Outlook, Microsoft Word and Microsoft Excel.
- Undemanding hardware requirements.
- Update to the newest version without additional cost.
- SugarCRM develops the software permanently and corrects errors.
- Free additional plug-in extensions.
- Scalability - never lose efficiency, even when your organization grows.
- Easy and intuitive graphic interface and access by website browser without any need of installing additional software.
- Easy data import and export from and to other systems.
- Compatibility with the most famous used systems like Linux or Windows.
- Extensive interface customization.