Here are three functional areas of ERP that manufacturing users MUST have in 2016:

1. Insightful Industry-Focused Support 

Unfortunately, customer support often means placing a call, wading through a phone menu and selecting an option that is close but not exactly the problem you want solved. Alternatively, completing an online form with a limited selection of support scenarios is the other option.

While manufacturing users are usually pretty good at developing their own solutions – that is part of everyday life for them. When they finally resort to vendor support for help, they need that support to be knowledgeable and on point. 

Manufacturing users should be able to connect with a consultant who understands manufacturing processes and have used ERP to help produce and sell a product. Too often, users have to waste time with a support generalist who just fielded a call from a distribution business, and before that, a service business. The consultants at Klear Systems can help!

2. Social Collaboration and Intuitive Interfaces

Imagine there is an issue.... Having stated the problem internally, users can receive help from other users within the organization - no matter where they are based - who have already found an actionable solution.

This is what ERP social collaboration is all about.
Social collaboration is the pooling of system knowledge to improve user experience and process improvement. The success of social collaboration in any organization depends heavily on the user experience and, therefore, on the user interface offered by the ERP.

Users naturally favor certain app and user interface features outside of work and want an ERP to feel the same and be just as easy to use and modern ERP users expect the same level of intuition in their enterprise systems. 

3. Business Intelligence

Business intelligence (BI) tools help ERP users make the right choices.
With BI, a company can analyze volumes of data in a fraction of a second and apply well-defined rules to data analysis allowing the opportunity to set up a suggested action specific to any ERP user in any part of the organization.

When manufacturing companies can equip their work force with the right data to work through problems and processes in an autonomous manner, countless resources are saved.
Business Intelligence provides manufacturing ERP users with this data.

Each member of an organization, top-level executive to the newest production worker, can benefit from utilizing BI tools. Some practical uses include:

• An alert that instantly shows a production worker the optimum job and operation to start next, as soon as they click complete on the previous operation.
• A dashboard for sales, based on existing orders and current production status.
• A CRM that lists all the prospects to be contacted today and a suggested message or talking point to set the tone.

Manufacturing ERP users are unique and the experienced team at Klear Systems is able to implement, maintain and customize software solutions in a manner which supports the user requirements in the best way possible.

We would love to speak with you about how Klear Systems can benefit your organization.

For more information on
ERP for Manufacturing:

Give us a call at (949) 681-8135,
email us at info@klearsystems.com
or complete the form below and we’ll reach out to you.