*** This article has been updated August 2020 ***

Businesses continue to make investment in CRM to take advantage of new analytics, social collaboration, mobile, and other capabilities – and with good reason. According to a report by Nucleus Research,  CRM will give you an average of $8.71 for every $1 you spend on CRM. 

Today, Sage customers around the world are driving growth and transforming their sales teams by adopting better ways to manage their sales function.

Customer Satisfaction Surveys - Why use them? 

Like most people, you would probably agree that a strong support team plays a crucial role in keeping customers satisfied.

Let's start with the basics: CRM, also referred to as “customer relationship management”, is a piece of software that allows you to -- you guessed it -- manage your relationships with your customers. If you're running a business, no matter any size it may be, you likely need a customer relationship management solution. Why? You love your customers with all your might. You take notes on every phone call and you send them AMEX gift cards at the holidays. Heck, maybe you even keep track of their birthdays!

Last month we announced founder and CEO of Virgin Group, Sir Richard Branson as leading keynote for Sage Summit 2016 this summer in Chicago...

This morning we are thrilled to announce the line up for the remaining keynote sessions! From Hollywood actors turned tech-savvy business people to ABC's Sharks and influential girls who giggle, the list is STACKED with thrilling speakers for business people of all walks of life!